Privacy Policy

IMPORTANT — PLEASE READ

This Privacy Policy (“Policy”) is part of the Terms of Service for Sell My House Fast LLC d/b/a Property Leads (“Property Leads,” “we,” “us,” or “our”). It describes how we collect, use, disclose, and safeguard personal information from individuals who access or use our website and lead management platform, including any subdomains, mobile versions, or related services (collectively, the “Website”).

This Policy applies to all users of the Website, including general visitors, prospective and current lead buyers, and any person who interacts with our tools, services, or marketing channels (“Users,” “you,” or “your”). If you are a Lead Buyer, the Lead Purchase Agreement (“LPA”) governs our business relationship and specific lead-related data practices. In the event of a conflict between this Policy and the LPA, the LPA shall control with respect to Lead-related transactions and data processing. However, you remain subject to this Policy for all other data practices and Website use, even if you are later restricted or denied access to the Website.

By accessing or using the Website, you acknowledge and agree to the terms of this Privacy Policy.

This Policy applies to your use of the Website regardless of how you access it (e.g., via desktop, mobile browser, or integrated application).

1. Persons Under 18 Years of Age

The Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected information from a person under the age of 18, we will take reasonable steps to delete such information from our records.

If you are under the age of 18, you must not use or access the Website, submit any personal information, or engage with our services.

2. Information We Collect

We collect personal information from and about Users in several ways, including:

2.1. Information You Provide Voluntarily

We collect information that you voluntarily provide to us when you interact with the Website or our Services, such as when you:
a. Create or update an account;
b. Complete lead purchasing forms or onboarding forms;
c. Communicate with us via email, chat, or other channels;
d. Participate in surveys, promotions, or referral programs;
e. Subscribe to newsletters or marketing communications;
f. Approximate geolocation data, which may be inferred from your IP address or submitted zip code.

This information may include your name, email address, phone number, business name, address, payment preferences, and any other details you choose to provide.

2.2. Information Collected Automatically

When you access or use the Website, we may automatically collect information about your device and usage, including:
a. IP address, browser type, device identifiers, operating system;
b. Referral URLs and pages visited;
c. Time and duration of visits;
d. Mouse clicks, page interactions, and scrolling behavior;
e. Cookies, pixels, beacons, and similar tracking technologies.

This data is collected through cookies and analytics tools to help us improve the Website and personalize your experience.

2.3. Payment Information

We use third-party payment processors to handle transactions. We do not store full credit or debit card numbers on our servers. Payment data is processed securely by our payment providers in accordance with their terms and privacy policies.

3. How We Use Information

We may use the information we collect for purposes including, but not limited to:
a. Operating, maintaining, and improving the Website, platform functionality, and user experience
b. Delivering purchased Leads to Lead Buyers in accordance with the Lead Purchase Agreement
c. Processing payments, issuing refunds, and managing account transactions
d. Responding to user inquiries, feedback, or support requests
e. Monitoring usage trends, performing analytics, and detecting or preventing fraud, abuse, security breaches, or violations of our Terms or applicable law
f. Personalizing content and marketing communications
g. Complying with legal obligations or responding to lawful requests from authorities

We may also use your information to send promotional messages or offers we think may be of interest. You can opt out of marketing communications at any time by following the instructions in our emails or contacting us at support@propertyleads.com.

4. Legal Bases for Processing

Although Property Leads is based in the United States and operates primarily under U.S. law, we recognize the importance of transparency around the legal grounds for processing personal information. We process your information based on one or more of the following legal bases:
a. Consent: When you provide your information voluntarily or opt into marketing communications, we process your data based on your consent.
b. Contractual Necessity: We process personal information to perform our contractual obligations to Lead Buyers under the Lead Purchase Agreement, including for lead delivery, account management, and payment processing.
c. Legitimate Interests: We may process your information for our legitimate business interests, such as improving the Website, preventing fraud, and enhancing security, provided those interests are not overridden by your rights and interests.
d. Legal Obligations: We may process and disclose personal information as necessary to comply with applicable laws, legal process, or regulatory requirements.

5. Disclosure of Information

We may share or disclose personal information we collect (for example, name and email address) in the following circumstances:

a. Service Providers. With trusted service providers who assist in operating the Website, processing payments, maintaining infrastructure, delivering Leads, or supporting our services. All service providers are contractually required to keep personal information confidential and may not use it for any purpose other than performing services on our behalf.

b. Affiliates/Marketing Support (excludes mobile numbers). With affiliates, partners, or marketing vendors who help us offer relevant promotions, excluding mobile phone numbers, SMS consent/opt-in data, and SMS message metadata, which are not shared for marketing or promotional purposes, and unless you opt out.

c. Legal/Compliance. In response to legal obligations, subpoenas, court orders, law enforcement requests, or to enforce our Terms, policies, or rights.

d. Security/Fraud. As necessary to investigate or prevent security incidents, fraud, abuse, or violations of law.

e. Business Transfers. As part of a corporate transaction, such as a merger, sale, acquisition, or bankruptcy.

f. With Your Direction. With your consent or at your direction.

We do not sell personal information for monetary consideration. We do not share full payment credentials with any party other than our designated payment processors.

Mobile Numbers & SMS. We do not sell, rent, or share mobile phone numbers with third parties for their marketing or promotional purposes. We may disclose mobile numbers to service providers solely to deliver SMS messages or support our services; they are prohibited from retaining, using, or disclosing this information for any other purpose. Text messaging originator opt-in data and consent (including STOP/HELP responses) will not be shared with third parties for marketing or promotional purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels, tags, or local storage) to:
a. Maintain user sessions and keep you logged in
b. Analyze traffic, usage patterns, and performance
c. Improve security and fraud detection
d. Personalize user experiences and deliver relevant advertising

By continuing to use the Website, you agree to our use of cookies and similar technologies as described in this Policy. You can manage your cookie preferences through your browser settings. Disabling cookies may impact certain features of the Website.

We may use third-party advertising partners (such as Google Ads or Meta) to show ads based on your past activity on our Website. These partners may use cookies or similar technologies to track your behavior across sites. You may opt out of certain tracking by visiting the Digital Advertising Alliance’s opt-out tool at https://optout.aboutads.info or the Network Advertising Initiative’s opt-out page at https://optout.networkadvertising.org.

If you wish to limit data collection by analytics providers, you can use browser tools such as the Google Analytics opt-out extension (https://tools.google.com/dlpage/gaoptout).

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
a. Access the personal data we hold about you
b. Request deletion of your personal data
c. Correct inaccurate or outdated information
d. Opt out of receiving marketing communications
e. Manage your cookie preferences via browser settings

To exercise these rights, contact us at support@propertyleads.com. We may verify your identity before processing certain requests, and we will respond as required by applicable law.

We will not discriminate against you for exercising any of your privacy rights, including by denying services, charging different prices, or providing a different level or quality of service.

8. Jurisdiction-Specific Provisions and Compliance with Applicable Laws

At Property Leads, we are committed to complying with all relevant data privacy laws, including those unique to specific jurisdictions, such as the California Consumer Privacy Act (CCPA). If you reside in a jurisdiction with specific legal requirements regarding the collection, use, or disclosure of your personal information, this Privacy Policy is intended to be interpreted in a way that ensures full compliance with those local laws.
In the event of any conflict between this Privacy Policy and applicable data protection laws — including the CCPA or any future laws passed after the most recent update to this policy — the applicable law shall take precedence. This Privacy Policy shall be automatically updated and deemed amended as needed to remain compliant with those legal requirements.

How We Safeguard Your Personal Information

We take reasonable and appropriate measures to secure your personal information from unauthorized access, misuse, or disclosure. These measures are designed to align with the sensitivity of the data and the risk level associated with its handling.

Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you may exercise the following rights under the CCPA:

Right to Deletion

You may request that we delete your personal information, subject to legal exceptions (e.g., regulatory or contractual obligations).

Right to Access and Disclosure

You may request that we disclose the following information collected over the past twelve (12) months:
• The categories of personal information collected
• The sources from which we collected your personal information
• The business or commercial purposes for collecting the information
• The categories of third parties with whom we shared your personal information
• The specific personal information we collected about you
• If applicable, the categories of personal information disclosed and the third parties who received it

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. This includes denying service, providing a different level of service, or charging different prices or rates.

How to Exercise Your Rights

To submit a request to exercise any of your rights under the CCPA, or to request this notice in an alternate format, you (or your authorized representative) may contact us using the methods listed below.
We will acknowledge receipt of your request and may ask for additional information to verify your identity before processing it. This may include matching your request details with our existing records or asking for additional verification documents, especially if your request involves sensitive data or poses a potential risk of fraudulent access.
If you authorize someone to act on your behalf, you must provide us with a signed agreement verifying their authority. We will also verify the identity of your authorized representative using the procedures mentioned above.
We aim to respond to all verified consumer requests within forty-five (45) days. If we are unable to comply with your request, we will notify you and explain the reason in writing.

9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to help protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and internal policies designed to protect the confidentiality of your data.

However, no security system is completely secure. You acknowledge and agree that no method of transmission over the Internet or method of electronic storage is entirely secure, and we cannot guarantee the absolute security of your information. Except as required by applicable law, Property Leads is not responsible for any unauthorized access to or use of your information resulting from circumvention of our security measures.

10. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, enforce our agreements, resolve disputes, and support business operations. We may also retain backup, archival, and log files for security, fraud detection, and legal compliance. When personal information is no longer required, we securely delete or anonymize it in accordance with applicable laws and internal data retention policies.

11. International Data Transfers

Our Website is operated in the United States and intended for users located in the United States. If you access the Website from outside the U.S., you acknowledge that your information may be transferred to and processed in the United States, where data protection laws may differ from those of your jurisdiction.

12. Third Party Links

The Website may contain links to third-party websites, tools, or services not controlled by Property Leads. We are not responsible for the privacy practices or content of those third-party properties. We encourage you to review their privacy policies before providing personal information to them.

13. Arbitration and Dispute Resolution

If you are a User who is not a Lead Buyer, any dispute, claim, or controversy arising out of or relating to this Privacy Policy or your use of the Website (including any alleged breach, termination, enforcement, or interpretation) shall be resolved exclusively through final and binding arbitration administered by JAMS in accordance with its Comprehensive Arbitration Rules and Procedures. The arbitration shall be conducted in Sheridan County, Wyoming, unless otherwise agreed by the parties. Judgment on any arbitration award may be entered in any court of competent jurisdiction.

You agree to waive any right to a jury trial or to participate in a class action or representative proceeding. All claims must be brought in your individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

If you are a Lead Buyer, the dispute resolution terms set forth in the Lead Purchase Agreement will apply and control.

14. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Last Updated” date at the top of this page. If the changes are material, we will take reasonable steps to provide additional notice, which may include posting a notice on our homepage or sending an email if we have your contact information.

Changes to this Privacy Policy are effective as of the date they are published on this page, unless a later effective date is expressly stated. Your continued use of the Website after any changes are published constitutes your acceptance of the revised Policy.

15. Contacting Us and Correcting Your Information

If you have any questions about this Privacy Policy or if you need to update or correct your personal information, please contact us using any of the methods below. We strive to maintain accurate records and will make corrections in a timely manner.

Email: privacy@propertyleads.com
Mail: Property Leads
        30 N Gould St, STE N
        Sheridan, WY 82801